Privacy Policy

Last updated: 26 June 2026

Dr Bongi OBGYN Inc ("we", "us", "the practice"), led by Dr Bongi Rubushe-Ngwenya, is committed to protecting your privacy and handling your personal information responsibly and in accordance with POPIA.

1. Information we collect

When you contact us or request an appointment, we may collect:

Your name, phone number and email address;
The reason for your visit and any message you choose to share;
Information you provide during consultations relevant to your care.

2. How we use your information

To respond to your enquiry and arrange or confirm appointments;
To provide medical care and maintain accurate clinical records;
To communicate with you about your care and our services;
To meet legal, regulatory and professional obligations.

3. Special (health) information

Health information is treated as special personal information under POPIA and is handled with strict confidentiality, used only for the purpose of providing care and as permitted by law and professional medical-ethics requirements.

4. Sharing your information

We do not sell your personal information. We may share it only where necessary — for example with hospitals, pathology or radiology providers, your medical aid, or other healthcare professionals involved in your care — and where required by law.

5. Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access or disclosure.

6. Retention

We retain medical records for the periods required by South African law and professional guidelines, after which they are securely destroyed.

7. Your rights

Under POPIA you have the right to access, correct or request deletion of your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.

If you are not satisfied with how we have handled your personal information, you may lodge a complaint with the Information Regulator (South Africa):
Email: complaints@inforegulator.org.za
Website: www.inforegulator.org.za

8. Third-party services & website tools

This website uses Google Fonts, a service provided by Google LLC, to display typefaces. When you visit our site your browser may request font files from Google's servers. Google may process your IP address in accordance with its own privacy policy (policies.google.com/privacy). We do not use cookies or web-analytics tracking on this website.

9. Contact

Information Officer — Dr Bongi OBGYN Inc
Email: reception@drbongiobgyn.co.za
Phone: 011 480 4028
Netcare Parklane Clinic, Suite 16, Ground Floor, Parktown, Johannesburg.